MRX ONLINE SHOP 🇯🇵
We want every customer to feel secure and confident when ordering from our store. Please read our simple cancellation policy below:
Order Cancellation Guidelines
① You may cancel your order anytime before it is shipped.
② Once the order has been shipped, cancellation is no longer possible.
③ If you wish to cancel, please contact us as soon as possible before dispatch.
How to Cancel
Send us a message or email with your order number and reason for cancellation. Our support team will process your cancellation request if the product has not yet been shipped.
Important Notes
Cancellations are only accepted before shipment.
Once shipped, the item will be subject to our return policy (if applicable).
Need Help?
If you have any questions, feel free to contact us at:
Email: info@mrxherbalist.jp Or visit our Chat With Us page for live assistance.