Welcome to MRX Official Online Shop (mrxherbalist.jp). Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or purchase from our store.

1. Information We Collect
We may collect the following information when you use our website:

Personal Information: Name, address, phone number, email, and payment details when you place an order
Account Data: If you create an account, we store your login email and order history
Technical Information: Browser type, device, IP address, and cookies for improving performance

2. How We Use Your Information
Your information is used only for:

Processing and delivering your orders
Providing customer support
Sending order updates and notifications
Improving our website performance and product offerings
Ensuring secure transactions

3. No Sharing with Third Parties
We do not sell, rent, or share your personal information with third parties, except:

With trusted partners (e.g. payment processors like Stripe or KOMOJU) for completing your transaction
When legally required to comply with Japanese laws or government requests

4. Email & SMS Communication
We may contact you via email or SMS for:

Order confirmations and shipping updates
Important service-related notifications
Optional marketing offers (only if you subscribe)
You can unsubscribe from marketing emails anytime using the link in the message.

5. Cookies & Tracking
We use cookies for:

Keeping you logged in
Saving your cart items
Analyzing website traffic (e.g. via Google Analytics)
You can manage cookie preferences in your browser settings.

6. Data Security
We take your privacy seriously. All sensitive information (like credit card details) is encrypted using industry-standard SSL protection. Our website is protected by security plugins and trusted servers.

7. For Users in Japan 🇯🇵
We comply with the Act on the Protection of Personal Information (APPI) and take steps to handle your data responsibly under Japanese law.

8. Your Rights
You have the right to:

Access your stored data
Correct any inaccurate information
Request deletion of your personal data

To make a request, please contact us using the details below.

9. Contact Us
If you have questions or concerns about your privacy, feel free to contact our support team:

MRX Herbalist Japan
Email: info@mrxherbalist.jp
Website: www.mrxherbalist.jp